VMware just published my White Paper titled "Aligning vRealize Operations with Business Outcomes" on the Tech Papers site. Read it here . Over the past few years, I have been designing, deploying, and customizing vRealize Operations (vROps) Manager for many VMware customers. Working with different clients, I noticed a common theme emerge among various business and IT leaders. Many customers are looking for IT reporting that closely resembles their lines of business such as services, departments, applications, teams, and other logical business constructs. Quantifying performance, utilization, and consumption at the logical business unit level is more important to business leaders than at the vSphere Cluster level. This is because in today’s world, services, applications, and business units can span multiple infrastructures from private, through hybrid, to public. Generally, IT reporting around business services has been difficult with traditional tools as they a
